How to Fix the FC 26 Web App Access Issue?

The FC 26 Web App is available today, which enables users to manage their Ultimate Team clubs without having to launch the entire game on console or PC, but many users are already experiencing problems accessing the app. Some users are seeing "having trouble with login services" messages, or other users are seeing that there is a frozen screen in the app, or their app won't load entirely.

The overwhelming number of players logging in at the same time, eligibility issues, or basic browser or login issues typically cause these types of problems. In this guide, we will provide a few tips and solutions to quickly fix the FC 26 Web App Access Issue.

Common FC 26 Web App Access Issues

Here are the most common issues experienced by users:

• Login Service Error message: "We're sorry, there is currently an issue with our login service." - This may be the result of an overload of servers or a session-related error.
• Transfer Market Unavailable: Players added as "new players," and players who once had transfers restricted, must finish some specific objectives in order to access the transfer market.
• Screens Frozen or Stuck: Web browsers sometimes can crash because of a cache issue, or there is an incompatible extension interfering with the web-app.
• Account Blocked: Accounts that violate EA's rules and regulations may be temporarily restricted from using certain features of the Web App.
• Mobile Accessibility Issues: The Web App may never load on a Mobile device, unless you use desktop mode or the Companion App.

Who Is Eligible for FC 26 Web App Access?

The FC 26 Web App will not be available to everyone at once. You must meet the following requirements:

• You have to have created your Ultimate Team club prior to August 1st, 2025.
• Your account has to be in good standing, meaning you cannot have any bans or discipline on your account.
• Returning players from FC 25, changing platforms, or capped players who did not pre-order will likely encounter limitations.
• New players must have logged into the console or PC version at least once; simply creating an account through EA Play does not grant access to the Web App.

Even if they meet all the conditions, some players may not be able to access the Web App because it is rolled out in waves. In some situations, the only thing that helps is to wait a matter of hours. Here is the full FC 26 Web App guide for all your questions regarding this new feature.

How to Fix the FC 26 Web App Access Issue

Follow these steps to troubleshoot and resolve the issue:

1. Verify Your Eligibility

First, verify that you are eligible for access. Returning FC 25 Ultimate Team players with account stability who set up their club agent pre-August 1, 2025, are eligible. New players must log in first on a console or PC before using the Web App.

2. Clear Your Browser Cache and Try Another Browser

Issues with your browser cache or extensions may be blocking the desired loading. Clear your cache, disable extensions, and then attempt to access the Web App using a supported browser, like Chrome, Firefox, or Edge.

3. Log Into Console or PC

If you are getting a logging service error, log in to FC 25 Ultimate Team on your console or PC. After you have logged in, exit the game and try to log in to the Web App.

4. Wait for the Server-Generated Rollout.

Sometimes the issue exists in the dispersed EA modules. You will need to wait a couple of hours before access, especially if you are logging into the Web App for the first time in an early access.

5. Activate Two-Factor Authentication

If you're not getting confirmation codes, link an EA Account Authenticator app to your EA Account. This way, you can have a secure way to log into your account and not wait around for verification codes.

6. Tips for Mobile Devices

To access the Web App on mobile:

• Use your browser and change to Desktop Site mode.
• If the problem continues, please use the Companion App, which was built to run on mobile devices, instead.

7. Confirm Account Restrictions

If the app indicates blocked accounts, please check your EA email account for the details. There may be restrictions in only the Web App or Companion App; however, you may still have full access on the console.

8. Fix Transfer Market Access Problems

New accounts or accounts with restrictions will need to finish the Foundations Objective Group on console or PC before market access is granted. Behavior must be complete for 24 hours on console or 48 hours for PC to reflect on the other account player's Ultimate Team.

9. Resize Your Browser Window

When prompted to "Resize the Window," zoom out (CTRL -) until the web app fits within the screen.

Final Tips to fix these Issues

• Be sure that your club's name does not use any filtered words to avoid mistakes
• Rewards may be inconsistent based on player history and engagement.
• If you try everything and are still having issues, ask EA Support for help.

By following these steps, players will be able to quickly navigate the FC 26 Web App Access Issue and seamlessly continue managing their Ultimate Team.

To wrap up, eligibility, server role issues, or browsers cause most access issues to the FC 26 Web App. By attempting the troubleshooting steps listed (i.e., logging into console, clearing the cache, etc), you will be able to regain access quickly and resume managing your Ultimate Team without interruptions.